#wplb-livechat-root{position:fixed;z-index:99999;right:16px;bottom:16px}
.wplb-fab{display:flex;align-items:center;justify-content:center;width:56px;height:56px;border-radius:999px;border:none;cursor:pointer;box-shadow:0 10px 26px rgba(0,0,0,.18)}
.wplb-panel{position:fixed;right:16px;bottom:84px;width:330px;max-width:92vw;background:#fff;border:1px solid #e5e7eb;border-radius:16px;box-shadow:0 20px 50px rgba(0,0,0,.18);overflow:hidden;font-family:Montserrat,system-ui,-apple-system,Segoe UI,Arial}
.wplb-head{display:flex;gap:10px;align-items:center;padding:12px 14px;color:#fff}
.wplb-head img{width:32px;height:32px;border-radius:999px;object-fit:cover}
.wplb-title{font-weight:600}
.wplb-body{max-height:52vh;overflow:auto;padding:10px}
.wplb-msg{margin:10px 0;display:flex;gap:8px}
.wplb-msg .bubble{padding:8px 10px;border-radius:12px;max-width:78%}
.wplb-msg.user{justify-content:flex-end}
.wplb-msg.user .bubble{background:#f5f5f5}
.wplb-msg.op .bubble{background:#f0f7ff}
.wplb-msg small{display:block;color:#6b7280;margin-top:2px}
.wplb-input{display:flex;border-top:1px solid #e5e7eb}
.wplb-input input{flex:1;border:0;padding:12px 10px;font-size:14px}
.wplb-input button{border:0;padding:0 14px;cursor:pointer}
.wplb-footer{padding:8px 12px;border-top:1px solid #e5e7eb;background:#fafafa;display:flex;gap:8px;flex-wrap:wrap}
.wplb-faq{display:flex;flex-wrap:wrap;gap:8px;padding:8px}
.wplb-faq button{border:1px solid #e5e7eb;background:#fff;border-radius:999px;padding:6px 10px;font-size:12px;cursor:pointer}
.wplb-offline{padding:10px}
.wplb-offline input{width:100%;margin-bottom:8px;padding:8px}
.wplb-close{margin-left:auto;background:transparent;border:1px solid rgba(255,255,255,.6);color:#fff;border-radius:8px;padding:4px 8px;cursor:pointer}